♡ Know Before Ordering ♡
Before placing your order at BellVino, please review the following:
Pre-order policy and shipping guide:
♡ All pre orders require a minimum of 50% advance payment before they can start processing
♡ Pre-orders can take upto a minimum of 15 and maximum of 30 days to arrive at your doorstep
♡ Pre-order products are not eligible for size changes unless wrong size is sent by us
♡ Any remaining payment can be paid by cash on delivery
♡ Pre- orders can be requested for pickup at the retail store with full advance payment
Return Exchange Policy:
We offer returns/ exchanges and refunds in the case of
♡ Wrong size sent by our warehouse (eligible for exchange)
♡ Wrong product sent by our warehouse (eligible for exchange and return)
♡ Unsatisfactory quality (this condition is purely subjective to the product and BellVino reserves the right to reject and/ or cancel any exchange or refund requested.)
no refunds/ no returns/ no exchange on make-up and shoes
Conditions and Terms for initiating a return/ exchange request:
♡ Request submitted within 1-2 days of receiving the item
♡ Item must be undamaged and unworn with any and all tags attached - Original packing and/ or bills included
♡ For online returns and exchanges the item should have been bought online. Return and exchanges for retail items can only be fulfilled at the retail store
Return/ Exchange Process:
Please email us at bellvinopk@gmail.com detailing your issue/ request with
-your order number (obligatory)
-picture of your product (obligatory)
-picture of your airway bill (recommended)
-request details